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USA > Arkansas > Hot Springs
ReviewsRUN! Date of Stay: 2007-01-01 I have never written a bad review, but this time I must! I searched for two days for a review on this place and never found one, so I feel I have to make others aware. This place was dirty, smelled bad and was the the nightmare I had been lucky enough to avoid in the past. I guess I was due. Upon arrival, we discovered extremely loud condo construction going on across the lake....this of course was never mentioned in previous conversations. Also, the cabins were in poor shape and were not clean. While I understand that construction can not be helped, lack of cleanliness is inexcusable. We were informed that the owner had filed a lawsuit to have the noise stopped after a certian time in the evening, so they were fully aware of the problem. Their expalnation was that if the truth were known (about the construction) they "would not have any business." Therefore, they were content to let us drive hundreds of miles to find this out. They explained that "once guests arrive, most do not mind the noise." We felt that guests should be given that option beforehand. Then, all parties are fully aware and accepting of the situation. I suspect that the loss of their hard earned money was a motivator in any decision to overlook the noise and conditions of the cabins. I have to say, it entered my mind. After some consideration, we were willing to forfeit the money for almost anything elswhere. We expressed our disappointment with the situation. Initially, they were going to charge us 100.00 for the cancellation, but the owner was contacted by phone, and let us off the hook.....but "he was not happy about it." Of course, they were content to let us "not be happy about it." Either way, someone was not going to be happy.....I would prefer that it was him. Ratings (1=Poor; 5=Excellent) Rooms: 1 Facilities: 1 Service: 1 Value: 1 Overall: 1 These reviews are not the opinions of Pillows and Pancakes |
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